Hi owner, thank you for your response. I feel like if you actually read my review, you would see that the issue was not that you couldn’t seat us. We completely understand that accommodating a party of 9 on a Saturday isn’t always possible. The issue was the way your hostess spoke to us, which came across as rude and dismissive and ultimately made us not want to visit your establishment. If your hostess had simply said something like, “I’m so sorry, we’re busy tonight and won’t be able to seat you,” or anything along those lines, we would have completely understood and there likely would not have been negative reviews. Thank you for copy-and-pasting the same response and calling us bullies for leaving reviews of our experience here, it really shows how you handle constructive criticism. I understand you watched the camera footage of our arrival, but did it include sound? Because if it did, you would have heard your hostess being rude while we remained polite. Maybe consider coaching your staff on courteous communication so situations like this don’t result in negative experiences. Thank you for your time.

Our first time staying at the property. Check-in was super easy by text (since card was on file). We stayed in the stand-alone cabins which were awesome since we had a dog with us and planned to leave him in the cabin when we went to dinner, and he whines for a bit when left alone in a new place, so having a stand-alone cabin was helpful to not disturb other guests. The cabins were new, clean, nicely appointed, very comfortable bedding, good WiFi, easy parking right in front of the cabin, a full kitchenette. It was like a real one-bedroom house. Good location close to Watkins Glen and nearby wineries. Staff was very friendly. Will be happy to stay again in the future!

We had such an amazing time. Beautiful room. Amazing food and staff is so warm and welcoming We loved having Rocky around for furbaby snuggles and love Thank you we can’t wait to visit again Lisa and Andy Sirica.

This was the perfect spot for a mini winter getaway. The view of the lake from the cabin with the hills covered in snow was spectacular. Yes the region is much quieter in the winter but that creates a unique charm. I was wowed by the cleanliness and spaciousness of the cabin. Despite being right off of the highway, I found the area very quiet and peaceful. It was very simple in a zen-like way, and cozy. Two minor suggestions: the soap dispenser in the shower could be closer to the actual shower area, and smart tv would be a nice replacement for cable tv - I would’ve loved to put on a fireplace stream from YouTube to enhance the winter coziness! As for the bistro, I was sincerely impressed by the quality of the food. The burger and breakfast burritos are particularly delicious! The hours are accommodating. Also, nice wine by the glass list with local options :) As for the location - it’s very convenient to Watkins glen (but be aware many places are closed in the winter) and close to other cute towns like Geneva and Hammondsport, as well as proximate to the best winery in the area. Major bonus is the gorgeous trails on the resort property. I can’t wait to come back with my dog!

I absolutely LOVE this place!!!! We’ve gone here several times and will keep coming back. They are pet friendly so our doggy can come with us. He loves walking the land and partaking of all the new scents. The cabins are beautiful, spacious, and comfortable. The kitchen is great for cooking; it’s roomy and well equipped. The bathroom is clean and the shower is a nice size. You don’t feel like you’re squeezing into a box. The beds are comfy and each room has a tv. The bistro serves delicious food; I especially like their breakfast. I highly recommend visiting the resort! You won’t be disappointed!!!!

Our first time at this wonderful resort in Watkins Glenn NY. We had a wonderful time with friends. We stayed in the 2 bedroom cabin. Beautiful view of Seneca Lake. Close ride to Watkins glenn. Staff was amazing. Friendly.. Rocky was a great Tour guide. We will definitely be coming back and highly recommend to anyone for a stay. Thank you for the great experience The Ploppers The Porters

We had a wonderful stay here! The property is wonderful, clean and had a lot to do. They are more than just pet-friendly - they're super thoughtful about guests with pets, providing extra sheets, dog towels, doggy bags and even welcome treats. There two bed cabin was perfect and immaculate. The restaurant was fantastic (we had breakfast) and accommodating to my allergies (AGS). The staff was super friendly and welcoming as well. We really enjoyed our stay here. The location was also very convenient for us. It was easy to get to the gorge trails and wineries / breweries on both sides of the lake.

Our stay was absolutely wonderful! The location is perfect, and the room was spotless, cozy, and beautifully decorated. Breakfast was fresh and delicious, and the staff made us feel right at home with their kindness and warm hospitality. The resort is close to Watkins Glen, several great wineries, and a lovely brewery with stunning lake views. We truly enjoyed every moment and can’t wait to come back. Highly recommended